Privacy Policy

1. Introduction

TGB TOWING ("Company," "we," "us," or "our") operates the website located at www.efdproperties.shop and provides professional technology services including computer systems design, IT infrastructure solutions, custom software development, systems integration, technical consulting, and cybersecurity services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our website and services.

By accessing our website or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. This Policy applies to all information collected through our website, as well as related services, sales, marketing, and events.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide when you:

• Submit a contact or inquiry form on our website
• Request a consultation, proposal, or quotation
• Subscribe to our newsletters or communications
• Communicate with us via email, phone, or other channels
• Enter into a service agreement with us
• Apply for a position with our company

This information may include: full name, email address, phone number, company name and title, mailing address, project details, financial information necessary to process payments, and any other information you choose to provide.

2.2 Information Collected Automatically

When you visit our website, certain technical information is automatically collected by our servers and third-party analytics tools, including:

• IP address and approximate geographic location
• Browser type, version, and operating system
• Pages visited, time spent on pages, and navigation paths
• Referring website URLs
• Date and time of your visit
• Device type and screen resolution

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.

We may use session cookies (which expire when you close your browser), persistent cookies (which remain until deleted), and similar technologies such as web beacons and pixel tags.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, operate, and maintain our professional technology services
• Communication: To respond to your inquiries, requests, and service communications
• Business Operations: To process proposals, contracts, invoices, and service agreements
• Improvement: To analyze usage patterns and improve our website and service offerings
• Marketing: To send relevant information about our services, with your consent where required
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Security: To detect, prevent, and address fraud, security breaches, and other harmful activities
• Aggregated Analytics: To generate anonymized, aggregated data for internal research and reporting

We will only use your personal information for the purposes for which it was collected, unless we reasonably determine that we need to use it for another reason compatible with the original purpose. If we need to process your data for an unrelated purpose, we will notify you.

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contract Performance: Processing necessary for the performance of a contract with you or to take pre-contractual steps at your request
• Legitimate Interests: Processing necessary for our legitimate business interests, including operating and improving our services, security, and marketing (where not overridden by your interests)
• Legal Obligation: Processing required to comply with applicable laws and regulations
• Consent: Processing based on your explicit consent, which you may withdraw at any time

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

5.1 Service Providers

We engage trusted third-party companies and individuals to perform services on our behalf, such as web hosting, analytics, email delivery, CRM software, and payment processing. These providers access personal information only as necessary to perform their functions and are contractually bound to protect it.

5.2 Business Transfers

If TGB TOWING is involved in a merger, acquisition, asset sale, or reorganization, your information may be transferred. We will provide notice before your information is transferred and subject to a different privacy policy.

5.3 Legal Requirements

We may disclose your information where required by law, court order, government regulation, or where we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with legal processes.

5.4 Professional Advisors

We may share information with lawyers, accountants, auditors, and other professional advisors where necessary, subject to professional confidentiality obligations.

6. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• SSL/TLS encryption for all data transmitted through our website
• Access controls limiting data access to authorized personnel only
• Regular security assessments and vulnerability testing
• Employee training on data protection and security practices
• Incident response procedures for data breach management

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any account credentials.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and reporting requirements. Specifically:

• Inquiry and Contact Data: Retained for up to 3 years from last contact
• Client Records: Retained for 7 years following end of service engagement (or longer if required by law)
• Website Analytics: Aggregated data retained indefinitely; individual data typically 26 months
• Employment Applications: Retained for 1 year unless a position is offered

When personal data is no longer required, we securely delete or anonymize it in accordance with our data retention procedures.

8. Your Rights and Choices

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete personal information
• Deletion: Request deletion of your personal information, subject to legal retention requirements
• Portability: Request transfer of your data to you or a third party in a structured, machine-readable format
• Objection: Object to processing of your personal information for direct marketing or based on legitimate interests
• Restriction: Request restriction of processing of your personal information in certain circumstances
• Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at support@efdproperties.shop. We will respond to your request within 30 days. We may need to verify your identity before processing your request.

9. Third-Party Links

Our website may contain links to third-party websites, services, or applications. This Privacy Policy does not apply to those third-party properties. We are not responsible for the privacy practices of third parties and encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our website and services are intended for professionals and business users. We do not knowingly collect personal information from individuals under the age of 16. If you believe we have inadvertently collected such information, please contact us immediately at support@efdproperties.shop and we will take steps to delete it.

11. International Data Transfers

If you access our website or services from outside the United States, your information may be transferred to and processed in the United States and other countries. We take appropriate steps to ensure that international transfers comply with applicable data protection laws and that your information receives adequate protection.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or for other operational reasons. We will notify you of material changes by posting the updated policy on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Your continued use of our website or services after any changes take effect constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: support@efdproperties.shop
• Phone: +1 552 123 6769
• Address: 3442 E White Chapel Ct
• Website: www.efdproperties.shop

We take all privacy inquiries seriously and are committed to resolving concerns in a timely and satisfactory manner.